Workflow Items when a manager is Terminated

[Scheinoha, John]

Ron,
 
   Attached is a user guide I created detailing how to forward SAP work
items from one use to another user.  We are also using SAP version ECC
5.0.
 
Thanks,
John Scheinoha
Workflow Administrator
Briggs & Stratton Corporation
(414) 256 - 5136
 

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Ron Adkins
Sent: Wednesday, February 21, 2007 10:49 AM
To: sap-wug at mit.edu
Subject: Workflow Items when a manager is Terminated



Hello Everyone,

 

I am a newly placed WF admin who has been give little knowledge transfer
or training on WF admin.  Please bear with the rookie question.

 

 

Situation:  When a manager leaves they often (for some strange reason)
do not finish employee evaluations, vacation requests, and other items
in the manager's inbox in the Portal.

 

Questions:   

1.	For the new manager how can I automatically transfer all the
work items from the terminated manager's inbox to the new manager's box?
I have seen the manual way to process others work items, however we have
off shored our first tier support folks, and need an easier way to do
this. 

 

2.	As these are done in MSS/ESS is the administration different
than in the GUI versions of the inbox? 

 

Our Setup:

SAP HR 5.0

ESS/MSS Portal 6.0

Oracle 9.2.6

HP-UX

 

Thank you in advance for the time to help out the noob.

 

Ron Adkins

 

 

 

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