Extended Notifications selecting notif. but not sending mails

Mike Pokraka asap at workflowconnections.com
Mon Dec 17 12:41:40 EST 2007


Make sure the user running swn_selsen has an email address.

On Mon, December 17, 2007 16:55, Praveen johri wrote:
> G'Day All,
>
> There is something very obvious which i cannot see here, we are on ECC6
> sp12.
>
> I have extended notifications running in one of the Dev Client, same
> configuration is used in another Two test clients.
> Both of them displaying the same issue, which is driving me nuts and
> making
> me think what the hell have i missed.!!!!
>
> Anyways, according to me Extended Notif is configured , i used SWNADMIN to
> do it.
> The report SWN_SELSEN finds the FULL and DELTA for Notifications save it
> but
> never sends it.
> e.g . of log on screen
>
> Selection of Notifications
>
> 00005 notifications selected
> 00001 notifications deleted (logically)
> 00000 new notifications saved
> 00000 notifications saved
>
>
> Sending Messages
>
> 00014 notifications selected
> 00000 messages sent
> Unable to send 00000 notifications due to errors
>
> Now when i read SLG1 i can see few errors there,
> ********************************
> Error when creating message
>
> Message no. SWN032
> User SB100082: Unable to determine telephone number
>
> Message no. SWN028
> *********************************
>
> Now, i cant understand why it is looking for telephone numbers( though
> these
> people had one ).
> I removed the telephone numbers but still the same error is appearing.
> Any help is appreciated.
>
> I tried the SWN_SELSEN with and without time stamp check, or difference at
> all.
>
>
>
> --
> Have Fun!!
> Praveen Johri
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>





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