Automatic Forwarding

[Susan R. Keohan]

Hi Joanne,

We created a maintenance dialog for table HRUS_D2.  This allows adminstration of substitutes 
centrally (and has even been endorsed by some folks at SAP!)

Cheers,
Sue

Joanne Johnson wrote:

> Thanks Mark,
>  
> Substitution did the trick.  This will work great when a user has a 
> planned absence like vacation.  Is there something that can be used by 
> the Workflow Administrator to perform substitution for a specific user 
> in the case where a user is out unexpectedly (i.e. illness) to allow 
> someone else to do the work?
>  
> Joanne
> 
>  >>> mark.pyc at gmail.com 9/20/2006 10:16 AM >>>
> G'day Joanne,
>  
> Automatic Forwarding is for mails only. The concept you need for 
> workitems is Substitution available in SBWP under Settings > Workflow 
> Settings.
>  
> Good luck,
> Mark
> 
>  
> On 9/20/06, *Joanne Johnson* <JoanneJohnson at jo-annstores.com 
> <mailto:JoanneJohnson at jo-annstores.com>> wrote:
> 
>     Good Morning,
>      
>     I am a new workflower and am playing around with automatic
>     forwarding and cannot seem to get it to work.  I am on SAP 4.7. 
>     Here's what I've tried:
>      
>     In the Business Workplace, Settings -> Office Settings, I created an
>     entry to forward from user A to user B for a specific date/time
>     range.  The workflow was created in the Inbox of user A and I
>     expected it to be in user B.  What am I missing?  Is this one of
>     those "wait until after midnight" things for sync'ing up?
>      
>     I also tried creating an auto forwarding rule using trans SO36 and
>     got the same results.  I checked tables SOSU and SOUD and verified
>     that the USRNO in the forwarding rule is set up ok and it is.  Both
>     users are set up as possible agents.  Am I missing a config setting
>     somewhere?
>      
>     Also, how does the checkbox "Also place in inbox" work.  If it's
>     checked, does it remain in User A's inbox as well as User B's
>     inbox?  I looked for documentation but could not find any.  It seems
>     to work the same whether I check it or not.
>      
>     Lastly, if an auto forwarding rule is set up either via SO36 or by
>     the user via Office Settings, how can it be changed?  For example, I
>     want to change the checkbox?
>      
>     Thanks for the help.
>      
>     Joanne Johnson
>      
> 
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-- 
Susan R. Keohan
SAP Workflow Developer
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
781-981-3561
keohan at ll.mit.edu