Work Item in CATS Workflow

[Dart, Jocelyn]

Sandy, 
 
Is that the only one you have calling a standard SAP Transaction?  
 
You need to change your UWL XML config file to always launch such work
items in a new browswer window - that way user only has to back once and
then can just close the window. Plus they can see instructions and
attachments in the inbox while they are actually doing the work. 
 
I've sent an XML fragment to Laurence yesterday so please talk to him
about it. 
 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Maorriyan Santoso
Sent: Wednesday, 18 October 2006 6:29 PM
To: SAP Workflow Users' Group
Subject: Re: Work Item in CATS Workflow


Hi Jocelyn.
Thanks for quick reply.
We did manual "Refresh" button and it doesn't work.
 
That alternative solution with "back" button until back to the initial
"Task List" screen working with "Refresh" button.
 
For your information, this symptom only happen in our CATS Workflow

 
On 10/18/06, Dart, Jocelyn <jocelyn.dart at sap.com> wrote: 

	Did you "Refresh" the inbox  Sandy? If you are on EP6.0 you
don't have the delta pull so it's important to use the refresh feature
if you want to make sure the work item has left your inbox. 
	 
	 

	Regards, 
	Jocelyn Dart 
	Senior Consultant 
	SAP Australia Pty Ltd. 
	Level 1/168 Walker St. 
	North Sydney 
	NSW, 2060 
	Australia 
	T   +61 412 390 267 
	M   + 61 412 390 267 
	E   jocelyn.dart at sap.com 
	http://www.sap.com <http://www.sap.com/>  

	The information contained in or attached to this electronic
transmission is confidential and may be legally privileged. It is
intended only for the person or entity to which it is addressed. If you
are not the intended recipient, you are hereby notified that any
distribution, copying, review, retransmission, dissemination or other
use of this electronic transmission or the information contained in it
is strictly prohibited. If you have received this electronic
transmission in error, please immediately contact the sender to arrange
for the return of the original documents. 

	Electronic transmission cannot be guaranteed to be secure and
accordingly, the sender does not accept liability for any such data
corruption, interception, unauthorized amendment, viruses, delays or the
consequences thereof. 

	Any views expressed in this electronic transmission are those of
the individual sender, except where the message states otherwise and the
sender is authorized to state them to be the views of SAP AG or any of
its subsidiaries. SAP AG, its subsidiaries, and their directors,
officers and employees make no representation nor accept any liability
for the accuracy or completeness of the views or information contained
herein. Please be aware that the furnishing of any pricing information/
business proposal herein is indicative only, is subject to change and
shall not be construed as an offer or as constituting a binding
agreement on the part of SAP AG or any of its subsidiaries to enter into
any relationship, unless otherwise expressly stated. 

	 

________________________________

	From: sap-wug-bounces at mit.edu [mailto: sap-wug-bounces at mit.edu
<mailto:sap-wug-bounces at mit.edu> ] On Behalf Of Maorriyan Santoso
	Sent: Wednesday, 18 October 2006 5:28 PM
	To: SAP Workflow - MIT
	Subject: Work Item in CATS Workflow
	
	 
	
	Dear all,
	We're in SAP ECC 5.0 and EP 6.0
	We're facing a weird CATS workflow situation. After approver
approve the request and click "Task List", the workitem remains in the
UWL Task List. It doesn't move to Completed Task.
	When this work item try to re-execute it says, "Work item has
been executed"
	From the workflow log, I can see the workflow has been
completed.
	 
	The funny things, when approver press "back" button upon
approval (not click the "Task List"), its disappear from Task List and
moved to the Completed Task
	 
	Is this the way CATS Workflow works? 

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