Issue with shopping cart not reaching subsequent approver

[Mark Pyc]

In my testing, yes it has always matched, but I've been told by others that
what you see is not necesarily what you get. It's a bit messy but try having
a look at the container elements APPROVALITEMLIST, EXCLUDEDAGENTS in
WS14500013 and match that up with elements ITEMAPPOBJTABLE and APPROVERLIST
in WS14500015.

I don't have any answers for you as such. But something mustn't be linking
up between these tables.

Good luck,
Mark


On 10/5/06, Smart, Richard <Richard.Smart at honeywell.com> wrote:
>
>  Hi Mark,
>
> Thanks for getting back to me:
>
> See answers below:
>
> When you say that an item has two approvers do you mean that it needs to
> go through two approval levels? *Yes the item needs to go through 2
> approval levels* Are you testing a cart with only this one item or is this
> a test a part of a more complex cart? *The cart has only 1 item.*
>
>
>
> When you look at the log of WS14500013 and you see the Approval Step what
> do the agents show? What does the container element ACTUALAGENTS contain?
> *The agents and the actual agents for this step both contain the 1stapprover – the 2
> nd approver isn't shown*
>
>
>
> For the approver who should be but isn't receiving the 2nd level of
> approval, have you tested a scenario where they are the first or only
> approver to make sure they have all the necessary authorities?  *Yes I've
> swapped them round and even tried this with a 2nd approver who has SAP_ALL
> so it isn't authorizations.*
>
> * *
>
> The thing is the approval preview of the SC looks fine – doesn't this
> indicate that the BADI is working correctly?
>
>
>
> Thanks
>
> Richard
>  ------------------------------
>
> *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Mark Pyc
> *Sent:* Thursday, October 05, 2006 3:43 AM
> *To:* SAP Workflow Users' Group
> *Subject:* Re: Issue with shopping cart not reaching subsequent approver
>
>
>
> G'day Richard,
>
>
>
> When you say that an item has two approvers do you mean that it needs to
> go through two approval levels? Are you testing a cart with only this one
> item or is this a test a part of a more complex cart?
>
>
>
> When you look at the log of WS14500013 and you see the Approval Step what
> do the agents show? What does the container element ACTUALAGENTS contain?
>
>
>
> For the approver who should be but isn't receiving the 2nd level of
> approval, have you tested a scenario where they are the first or only
> approver to make sure they have all the necessary authorities?
>
>
>
> Have fun,
>
> Mark
>
>
>
> On 10/4/06, *Smart, Richard* <Richard.Smart at honeywell.com> wrote:
>
> Hi,
>
> I have a question on the N-step line item approval of shopping cart
> workflow (WS14500015 – BADI BBP_WFL_APPROV_BADI). This workflow has been
> working fine in DEV. Today I noticed a problem in that if an item has more
> than 1 approver the SC will go to the first approver who approves it. It
> then never appears in the 2 nd approvers inbox. Despite this the approval
> preview looks fine. It indicates that the item has been approved by the
> first approver and that it is awaiting approval from the 2nd approver –
> the 2 nd approver just never gets it.
>
>
>
> Any ideas?
>
>
>
> We're on SRM 4.0 SAPKB64016.
>
>
>
> Thanks
>
> Richard
>
>
>
>
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