Work Items in are 'In Process'

Tue May 23 09:44:38 EDT 2006

Hi Miguel,

Thank you for the response. Yes my task is a background synchronous one
so I think it should error. I will log an OSS.

Regards,

Alon Raskin
e: araskin at 3i-consulting.com <mailto:araskin at 3i-consulting.com> 
p: +1 207 409 4983

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Adao-Cruz, Miguel
Sent: Tuesday, May 23, 2006 9:27 AM
To: SAP Workflow Users' Group
Subject: RE: Work Items in are 'In Process'

Hello Aron,

SWWERRE title is "Report for Restarting Work Items with Temporary
Errors". So it main purpose is for restarting items with temporary
erros. If it fales after X number of times (setting for entire system or
at workflow level) then the temporary error becomes an Application
error.
The exception to this, is that the report also checks some workitems not
with temporary erros but hanging. But, it only does it for background
items (batch, flow, remote). Is your item a background one? Sync or not
?

Cheers.

________________________________________________________________________
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Miguel Adao-Cruz | Capgemini | London
Technology Services
SAP Application Architect

T.+44-870-238-2927 | Int.700 2927 | www.capgemini.com
<file:///C:\Documents%20and%20Settings\madaocru\Application%20Data\Micro
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From: sap-wug-bounces at mit.edu on behalf of Alon Raskin
Sent: Tue 23/05/2006 12:55
To: 'SAP Workflow Users' Group'
Subject: RE: Work Items in are 'In Process'

Hi Sherie,

Thanks for the response. Unfortunately, our work items are not suck for
'no reason'. I know exactly why they are stuck. 

My problem is that I expect the work item to go to ERROR status after a
while and not remain 'In Process' for 4 days (5 now). Am I wrong here or
isn't SWWERRE supposed to change the status of a work item to ERROR if
it has been 'In Process' for a certain amount of time?

Regards,

Alon Raskin
e: araskin at 3i-consulting.com <mailto:araskin at 3i-consulting.com> 
p: +1 207 409 4983 (please note new number)
f:  +61 3 8610 1239 

The easiest way to integrate SAP with any mobile device
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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Munday,Sherie J.
Sent: Monday, May 22, 2006 10:55 AM
To: SAP Workflow Users' Group
Subject: RE: Work Items in are 'In Process'

Alon,
We have had similar experiences with workitems getting "stuck" for no
apparent reason since our upgrade to ECC 5.0.  We opened an OSS note,
and were told to apply Note 924388.  Unfortunately our client was
refreshed and I cannot recreate the problem, so I have to wait to be
able to test to see if applying the note will work.  Maybe it will work
for you.
Best of Luck,
Sherie

Sherie Munday
Workflow Developer/Analyst
Air Products & Chemicals, Inc.

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Alon Raskin
Sent: Monday, May 22, 2006 8:45 AM
To: SAP Workflow Users' Group
Subject: RE: Work Items in are 'In Process'

Hi Hans,

Thank you for the response.

I know why the work item is 'stuck'. That is not my question.
What I was wondering about is why the work item status is still 'In
Process'? I would have expect SWWERRE to change it to ERROR by now. 

Regards,

Alon Raskin
e: araskin at 3i-consulting.com <mailto:araskin at 3i-consulting.com> 
p: +1 207 409 4983

________________________________

From: sap-wug-bounces at mit.edu on behalf of Brilleman JOHANNES
Sent: Mon 5/22/2006 08:45
To: SAP Workflow Users' Group
Subject: RE: Work Items in are 'In Process'

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Hi Alon,

please have a look on the dump log (ST22) of 4 days ago and check if
that workitem did not produce a short dump.

Regards,

Hans

	-----Original Message-----
	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On
Behalf Of Alon Raskin
	Sent: Monday, May 22, 2006 2:22 PM
	To: sap-wug at mit.edu
	Subject: Work Items in are 'In Process'

	We have some work item in Production that have been 'In Process'
for about 4 days now. I expected that they would have gone into ERROR
status by now. Batch job SWWERRE is scheduled and running periodically.

	Is this an OSS or are we missing some configuration somewhere?

	Regards,

	Alon Raskin
	e: araskin at 3i-consulting.com <mailto:araskin at 3i-consulting.com> 
	p: +1 207 409 4983

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