Maintain Areas of Responsibility for Agent Assignment

[kaukabr@yahoo.com]

Hello Tom:
I got this uptill 7th point, I couldn't figure out the
other half of the the 8TH point which is:
(You may need to create an attribute for Org Unit in
your Employee BOR if you have not done so already –
This may require very minimal coding).
a) Creating Attribute for Org.unit?
b) Where is Employee BOR I can't figure it out?
C) A Minimal coding required what kind of coding and
where this to be setup? 
I am sorry, I wish I could do this, almost I came to
the end, please advise me. I appreciate your help on
this. 
My Kind Regards,
Qhurram      


--- PEOU Tom T <Tom_PEOU at rta.nsw.gov.au> wrote:

> Hi Qhurram,
> 
> I'm sure there is a better way to do this, but I'll
> give you the
> solution that does not require any ABAP coding. 
> That is to create a role to specifically determine
> the Director of an
> Org Unit.
> The role should check the Initiator's Org Unit and
> Return the Director
> of that org unit.
> So you will need to setup one Role that contains
> many responsibility -
> each responsibility is a org unit and you will
> assign a director to that
> org unit via POSITION assignment.
> Do this by:
> 1. Create a Role through PFAC.
> 2. Role Definition = Responsibility.
> 3. Goto Container Tab and add element of
> Organizational Unit
> (P0001-ORGEH). This is your test criteria.
> 4. Goto Responsibility tab and create and NEW
> Responsibility -> In the
> Organizational Unit field enter an Org Unit number
> and SAVE.
> 5. Click on the Responsibility you have created and
> INSERT AGENT
> ASSIGNMENT -> Assign the Director of that Org unit
> by Position Number.
> 6. Repeat steps 4 and 5 for each of the Org Units in
> your company.
> 7. Save and Test (simulate role resolution) - When
> you enter an Org
> Unit, the Role should return the Director of that
> Org Unit.
> 8. Place this Role into your Decision Step (Approval
> Step) and ensure
> you bind the Org Unit of the Initiator to the Role
> (You may need to
> create an attribute for Org Unit in your Employee
> BOR if you have not
> done so already - This may require very minimal
> coding).
> 
> This way is quite simple because you only have a
> handful of Directors
> and maintenance would be minimal as you are
> assigning agents through
> position numbers.
> 
> Cheers,
> Tom
> 
> 
> Tom Peou
> Workflow & ESS Administrator
> Roads & Traffic Authority
> 
> 
> Hello Tom: Thanks again,
> Yes the Major org. unit and the Sub. Org. units
> Relationsips are working fine. 
> Tom on your following questions:
> 
> 1. What does your Workflow log indicate? Where does
> the work item actually go?
> A)Workflow log Indicating to WF_Initior, Goes to
> only
> one person in sub org. unit whether I even create a
> workitem for Major Director to approve (Actually he
> is
> not suppose to recieve other persons workitems to
> approve)  
> 
> 2. What method are you using to try and assign the
> task to the director?
> A) Performing task-specific Customizing
> 
> 3. Is your organisation position based? If so, are
> you
> also using Delegations (Authority/Resources IT 1010,
> Subty 9001)? 
> A) No Iam not using, do I have to create this
> Infotype, yes you are right our organisation based
> on
> positions.
> 
> 4. What are you doing in your other Workflows to
> determine agents to send work items to?
> A) Assigning the tasks to the users directly. 
> 
> 5. What version of SAP are you on?
> A) Version 5.0.
> Plus I have not given any expressions in workflow
> tasks in Agents Section in my workflow. I appreciate
> your kind thoughts on this issue and kindly direct
> me
> to correct path.
> My Kind Regards,
> Qhurram
> 
> 
> 
> 
> 
> 
> 
> 
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