Maintain Areas of Responsibility for Agent Assignment

[PEOU Tom T]

Hi Qhurram,

To create a role, use transaction PFAC. Role Definition =
Responsibilities (can be a function or org data).
Within your role, you will need at least a rule to pass and you create
it in 'Container' by inserting a new entry.
Here you insert a field to test against, for example if this is an
Absence record, you could specify table PA2001 and select field SUBTY.
Go to your Responsibilities tab, create a responsibility and define it.
The assign the agents you want to be in that role. 

Hope that helps.

Cheers,
Tom



Tom Peou:
I stronly appreciate your help, But please eloberate
the changes to do (What Kind of changes and how to
Create Resposibilities And Roles) atleast how to creat
reposibilities. Just Two point hint that will be great
and appreciate your help. Thanks.
My Kind Regards,
Qhurram 

--- PEOU Tom T <Tom_PEOU at rta.nsw.gov.au
<http://mailman.mit.edu/mailman/listinfo/sap-wug> > wrote:

> Hi Qhurram,
> To assign agents under responsibilities in a
> standard role, you need to
> make your changes in PPOMW.
> You will need to know the name or number of the role
> that you wish to
> modify the assignment for.
> 
> Cheers,
> Tom
> 
> Tom Peou
> Workflow & ESS Administrator
> Roads & Traffic Authority




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