<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7638.1">
<TITLE>Maintain Areas of Responsibility for Agent Assignment</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Hi Qhurram,</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">To create a role, use transaction PFAC.</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"> <FONT SIZE=2 FACE="Arial">Role Definition = Responsibilities</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial"> (can be a function or org data)</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Within your role, you will</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"> <FONT SIZE=2 FACE="Arial">need at least a rule to pass</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial"> and you create it in</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"> <FONT SIZE=2 FACE="Arial">‘</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Container</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial"> by inserting a new entry.</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Here you insert a field to test against, for example if this is a</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">n Absence record, you could specify</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"> <FONT SIZE=2 FACE="Arial">table PA2001 and select field SUBTY.</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Go to your Responsibilities tab, create a responsibility and define it.</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">The assign the agents you want to</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"> <FONT SIZE=2 FACE="Arial">be in that role.</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial"></FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"> </SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Hope that helps.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Cheers,</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Arial">Tom</FONT></SPAN><SPAN LANG="en-au"></SPAN><SPAN LANG="en-au"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"></SPAN><A NAME=""><SPAN LANG="en-au"></SPAN></A></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">Tom Peou:</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">I stronly appreciate your help, But please eloberate</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">the changes to do (What Kind of changes and how to</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">Create Resposibilities And Roles) atleast how to creat</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">reposibilities. Just Two point hint that will be great</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">and appreciate your help. Thanks.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">My Kind Regards,</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">Qhurram </FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">--- PEOU Tom T <</FONT></SPAN><SPAN LANG="en-au"></SPAN><A HREF="http://mailman.mit.edu/mailman/listinfo/sap-wug"><SPAN LANG="en-au"><U><FONT COLOR="#0000FF" SIZE=2 FACE="Courier New">Tom_PEOU at rta.nsw.gov.au</FONT></U></SPAN><SPAN LANG="en-au"></SPAN></A><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">> wrote:</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> Hi Qhurram,</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> To assign agents under responsibilities in a</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> standard role, you need to</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> make your changes in PPOMW.</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> You will need to know the name or number of the role</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> that you wish to</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> modify the assignment for.</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> </FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> Cheers,</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> Tom</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> </FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> Tom Peou</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> Workflow & ESS Administrator</FONT></I></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-au"><FONT SIZE=2 FACE="Courier New">></FONT></SPAN><SPAN LANG="en-au"><I><FONT SIZE=2 FACE="Courier New"> Roads & Traffic Authority</FONT></I></SPAN></P>
<BR>
<P ALIGN=LEFT><SPAN LANG="en-au"></SPAN></P>
IMPORTANT NOTICE: This e-mail and any attachment to it are intended only
to be read or used by the named addressee. It is confidential and may contain
legally privileged information. No confidentiality or privilege is waived or
lost by any mistaken transmission to you. The RTA is not responsible for any
unauthorised alterations to this e-mail or attachment to it. Views expressed in
this message are those of the individual sender, and are not necessarily the
views of the RTA. If you receive this e-mail in error, please immediately delete
it from your system and notify the sender. You must not disclose, copy or use
any part of this e-mail if you are not the intended recipient.<BR>
</BODY>
</HTML>