Delivery of Workflow Approval Notifications and tasks In a UWL Scenario

Thu May 4 06:44:18 EDT 2006

Sorry, this mail was pretty difficult to understand (the perils of cut
and paste).

We are offering two separate pilot projects for the universal worklist.

1. The integration SAP Office mails - probably of most interest to
customers directly because it is simply a matter of installation rather
than coding. SAP Office mails, such as those generated by workflows will
show up in the universal worklist but there is no capability for users
to compose their own mails (i.e. it is not an e-mail system). blog: "Gap
plugged".

2. An API that allows you (customer, consultant, or ISV) to integrate
non-SAP tasks into the universal worklist. In other words if you are a
customer with a homegrown workflow/task system and you want these to
appear in the uwl then this is for you. Similarly if you have developed
a workflow/task system which is used by different customers then this is
for you, too.  If you are a customer using non-SAP software then this
may be possible, too, but it depends on the APIs offered by the non-SAP
software. blog: "opening up the universal worklist". 

Best regards,

Alan Rickayzen

  _____  

From: Rickayzen, Alan 
Sent: Mittwoch, 3. Mai 2006 22:53
To: 'SAP Workflow Users' Group'
Subject: RE: Delivery of Workflow Approval Notifications and tasks In a
UWL Scenario

Hi Jocelyn,

I put a small blog about this on www.sdn.sap.com today. Yes, we're
looking for users or ISVs or consulting houses wanting to integrate
office mails generated by workflow (e.g. "vacation request was
accepted") into the the UWL.

And we're also offering to help anyone wanting to integrate non-SAP
tasks (or alerts or work items depending on your point of view) into the
UWL.

There's a painless form to fill in and then (providing you're accepted)
we can either support you on the project or send you the API and provide
minimal remote support if you need it.

Sue - can you see the beetroot colour of my face? I don't know how I
failed to post this to your forum earlier.

Best regards,

Alan Rickayzen
SAP AG

BTW: Opening has opened in SDN about what you would like to see in the
way of presentations at SAP Teched. There's one or two process-oriented
presentations (and a UWL integration presentation ) so make yourself
heard.

  _____  

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Dart, Jocelyn
Sent: Mittwoch, 26. April 2006 03:10
To: SAP Workflow Users' Group
Subject: RE: Delivery of Workflow Approval Notifications In a UWL
Scenario

Hi Jerry, 

If you contact Alan Rickayzen, there's a UWL SAP Office Connector now
available - currently on a project by project basis.
This sends SAP Office mails to the UWL, so you can use it to deliver
your notifications to the UWL.
This is relatively new and there are a few conditions around taking it
on so please talk to Alan. 

You can still echo the SAP Office mails to Outlook if you require that
too of course. 

You should still use Enhanced Notifications to send a collective email
with a link back to the UWL - i.e. to tell the user
work has arrived in the inbox.

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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  _____  

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of jerry martinek
Sent: Tuesday, 25 April 2006 4:04 AM
To: sap-wug at mit.edu
Subject: Delivery of Workflow Approval Notifications In a UWL Scenario

Hi,

I have a general question regarding the delivery of workflow approval
request in a UWL scenario. I'm installing workflow in a new SAP
implementation ( NW2004S, ECC 6 and SRM5) where MS Outlook is the
organization's standard mail program.

The assumption is that the approvers (SC, Trip, Timesheet, ... ) will
only go to the UWL when they have a waiting approval request.

My question is what is the best approach for delivering these approval
notifications? Is it best to use the notification program with a URL to
the UWL or email ALERTs? 

Regards,

Jerry Martinek 

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