About adding notes to a user decision

[Mark Pyc]

G'day Anke,

Since this is a popular topic at the moment can you please provide a bit
more detail.

I've just tried to subtype/delegate DECISION and create a custom method
which to begin with simply calls the standard PROCESS method. When you try
to use a task based on this in a decision step it complains that the task
must be based on DECISION.PROCESS.

Did you redefine the standard PROCESS method? If so how did you do it such
that it didn't affect any of the normal decision processing??

I'm currently on a site expecting heavy use of UWL and therefore would love
to have an inclusive rejection reason without the need to refresh the inbox.


Thanks,
Mark


On 3/20/06, Anke Libeton <anke_libeton at hotmail.com> wrote:
>
> Hi,
>
> I have just finshed doing something very similar.
>
> The standard functionality provides a pushbutton to create an attachment
> (unfortunately not in UWL). If you can make it a business procedure to
> have
> the approver use this, then that would be the easiest and most standard
> solution.
>
> In my case, the reason for rejection had to be entered as a mandatory
> attachment. I made a copy of the decision step and added the code to
> automatically popup the creation of an attachment if the decision result
> is
> Reject. Code calls method SOFM.CREATE
>
> You can also consider using 2 steps (decision step + attachment) and
> continue with immediate dialog. This is a more standard solution with less
> coding. Unfortunately doesn't work in UWL either.
>
> Also, have a look at the Conditions tab on the task. Here you can check
> conditions before the workitem is set to sompleted. You can use this to
> make
> sure that the user has created an attachment before the workitem is set to
> completed. This is the more standard approach. You will have to give the
> user instructions on creating the attachment. (Or they'll think workflow
> doesn't work.) My client preferred the automatic popup with prompt to
> create
> attachment.
>
> Hope this gives you some ideas on how to resolve it.
>
> Cheers,
> Anke Libeton
> Australia
>
> ----Original Message Follows----
> From: Raghu Arramreddy <reighu at yahoo.com>
> Reply-To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> To: sap-wug at mit.edu
> Subject: About adding notes to a user decision
> Date: Fri, 17 Mar 2006 12:50:44 -0800 (PST)
>
> I would like to attach notes to a user decision
> for a reject decision, the reasons involved and other data has to be
> entered
> (mandatory) for a reject decision
> What element or task is available?
>
>
>
>
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