UWL reserving work items

[Claude Bourque]

Nuno,
 
We haven't had those problems, yet :-). However, if rolling out MSS and
the UWL, I came across the following notes that we had to apply to get
other things to work.
 
It may help.
 
Claude
 
1. 883490: API for maintaining substitutions (SAP Basis Rel 46c-620)
2 .834631: Work items of a passive substitution in the UWL
		
3. 769366: Workplace plug-in (WP-PI): Accept work item as substitute	
4. 858002: SWK_LOCAL_INBOX_GET: Work items with the status ERROR	

	-----Original Message-----
	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]
On Behalf Of Nuno Ricardo Mendes Correia
	Sent: March 17, 2006 7:34 AM
	To: sap-wug at mit.edu
	Subject: UWL reserving work items
	
	

	Hello,

	 

	I'm using EP6.0 with Patch 4 and Service Pack 2.

	 

	I have in the Portal a UWL iView that lists my SAP inbox
messages, where I can read them, and this is working fine.

	The problem with this is when someone has defined a
substitution, lets say that A defines B has his substitute. 

	In this case the work item is sent A and B inboxes, but when B
lists his messages all work items that he shares with A are being marked
has reserved and they disappear from A inbox.

	I know that the standard reserves the work items when they are
open by someone, but this is not the case.

	 

	I can't see nothing in the the UWL configuration that might
cause this problem, but since i'm new in this i might be missing
something.

	 

	Can anyone help me?

	 

	Best Regards

	Nuno Correia

	 

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