Generating email from activity in e-recruiting

[Hilsbos, Margaret A]

Dave & Alan,

Thanks for the suggestions.

WF-Batch does have an email address - in both SU01 and e-recruiting.

As far as I can tell, "all the (other) users involved" have email addresses - in the e-recruiting application.  In this case it is an external candidate registering in the web app. The e-recruiting application requires them to enter an email address.  That email address does NOT show up in SU01. 

But - When I test the method from SWO1, using the activity that was generated by the workflow instance, an email is generated and sent to the correct address (the external candidate's address, which is in e-recruiting but not in SU01).

The question is, why does the method work in SWO1, but not when the workflow runs?

Added info: it occurred to me to test the task in SWUS.  I used the same activity GUID that I did in SWO1; the test failed. (email was not generated).

So it appears there is a problem with the task. But I have no idea what that could be.

Any other ideas? I am really stuck on this.


Margaret

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf
Of Rickayzen, Alan
Sent: Tuesday, June 27, 2006 9:25 AM
To: SAP Workflow Users' Group
Subject: RE: Generating email from activity in e-recruiting


"all the users" I.e. including wf-batch :-) 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Dave Weston
Sent: Montag, 26. Juni 2006 22:40
To: SAP Workflow Users' Group
Subject: RE: Generating email from activity in e-recruiting

You might have already checked this but do all the users involved have
e-mail addresses in SU01 ?
 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Hilsbos, Margaret A
Sent: Monday, June 26, 2006 4:19 PM
To: SAP-WUG (E-mail)
Subject: Generating email from activity in e-recruiting

Hello WUGers,

I have run into a problem in e-recruiting that I hope someone can set me
straight on.

I have found this same problem in several standard workflows that create
an activity and then use a task based on object ERC_ACTIV and method
ProcessDocument. 

I find that when I trigger the workflow from the e-recruiting jukebox
(web app), the workflow processes to completion without generating any
error messages in the workflow log - but it also doesn't send the
expected email. When I check SOST (the SAP Connect queue), I find that
an email was not even generated. 

However, if I test that method (ERC_ACTIV.ProcessDocument) in SWO1,
using the activity GUID from the workflow that just ran, the email
message is created and sent just as expected.

I suspect there is something wrong with my webservices configuration but
I haven't been able to figure it out. Can anyone suggest what I might be
missing?

Thanks for any help you can give,

Margaret Hilsbos



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