SRM 5.0 - Substitutes for Cart Creators

[Sue Keohan]

Hi Kjetil, and welcome back.

Well, since this is SRM, we don't have event logs to fall back on. :'(

When the shopper gets the rejected task, drills into the cart, etc., the 
task will get processed and move on.  Not so with the substitute. Even 
after the substitute grabs the workitem, drills into the cart, makes 
changes, etc... they cannot get the 'rejected task' to move on.  In the 
workflow log, nobody has even begun execution of that task. 

It very well could be a restriction in the SRM web transactions that 
only the original shopper can resubmit the cart, but I am hoping 
(against hope) that this is something that workflow has some say in.  Or 
that somebody out on the list can shed some light ?

Thanks,
Sue


Kjetil Kilhavn wrote:

>I see "love is in the air" ... must be summer :-)
>
>I don't know SRM, so bare with me if I make no sense at all. 
>What happens when the original shopper changes the cart (in terms of events published if you turn on the event log etc)? 
>Could it be a restriction in the workflow or programs that only the original shopper can resubmit the cart?
>  
>