Outlook Email Issue

[Lalitha Sankaran]

Hi All,

We are having some issues with our workflow emails.

The Email Log SOST shows that the email was sent to the Approver
or the user successfully. But the users did not receive the email in their
Outlook inbox.

 They do receive other emails from other Workflows in the system.

Since SAP email log shows that the email is sent ,
am not sure what else could be going wrong,

Appreciate any input on this matter

Thank you
Lalitha
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