Selfitem.SendtaskDescription method not sending mails

[akshay.bhagwat@wipro.com]

Hi Ananth,

Pls. check if  mail by any other means is going to these user's inbox.
(I mean to say try to send a mail manually from one user's inbox to
another user's inbox. Choose Users for this testing out of those to whom
your workflow should send the mail.)


Regards,
Akshay

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Ananth
Sent: Wednesday, January 04, 2006 8:56 AM
To: sap-wug at mit.edu
Subject: Selfitem.SendtaskDescription method not sending mails

Hi All,

I am facing a strange problem in the production system. I am working on
MySAP ECC Ver 5.0.

After the PO/PR are released by the approver, a notification mail is
sent to the initiator, that the PO/PR is released by the approver.

I am using Selfitem.SendTaskDescription to send notification mails to
the concerned users. When this task was tested both in Development and
QA systems, the mails were being properly. In the Production system,
when the migration users (DATAMIGMM) had to create open PO's/PR's before
Go-Live and it was released by the approvers (DATAMIGREL), it was
working fine. The notification mails were being sent properly.

Now after go-live, the SAP users in the client's place is their employee
id, which is a 5 character value like '00154' , but when the approvers
release the PO's/PR's, notification mails to the initiator are not being
sent. The task is executed successfully as seen from SWI2_FREQ
transaction. The workitems are also sent to the approvers properly, but
the release notifications are not reaching the initiator.

Attaching the screenshots of the SWI2_FREQ transaction and the details
of the task.

Can someone please let me know what is the problem.

Thanks in advance
Ananth


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