Using a Responsibility in Multiple Rules
Rivera, Raul
Raul.Rivera at energyeast.com
Wed Feb 1 17:21:11 EST 2006
We are in 6.2 and have defined our rules using responsibilities.
Due to a change in agent routing requirements, I would like to use
existing responsibilities (RY) defined in a rule to other AC rules that
we have. I was looking for the 'Add' functionality in PFAC but do not
seem to have it. Is it possible to use a responsibility in multiple
rules?
Regards,
Raul
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