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<TITLE>Using a Responsibility in Multiple Rules</TITLE>
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<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial">We are in</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">6.2</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial"> and h</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial">ave defined our rules using responsibilities.</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> </SPAN></P>

<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial">Due to a change in agent routing requirements, I would like to use existing responsibilities</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">(RY)</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">defined in a rule to other</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">AC</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">rules that we have. I was looking for</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial"> the</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial"></FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">&#8216;</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial">Add</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial">&#8217;</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial"> functionality</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">in PFAC</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">but do not seem to have it.</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000080" SIZE=2 FACE="Arial">Is it possible to use a responsibility in multiple rules?</FONT></SPAN></P>

<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial">Regards,</FONT></SPAN></P>

<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000080" SIZE=2 FACE="Arial">Raul</FONT></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN></P>
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