Replace User decision step

[Kisloff, Philip B]

Hi Ashish
 
This is just the way SAP behaves. Workflow has to settle on a default behaviour, which is always reserved after execution until manually replaced. SAP could have chosen to automatically replaced and require a manual reserve as required, but arguably that would encourage some users to hold on to workitems in an executed state, unless they took the extra effort of reserving the workitem again. Could be some "downstream" implications if that was to happen ?
 
Just an opinion
 
Phil

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf Of Ashish Paranjpe
Sent: 22 December 2006 13:55
To: SAP-WUG at mit.edu
Subject: Replace User decision step


Hi All,
I am not sure whether the below issue has a solution or not. 
 
 
A workflow triggers a user decision step which is available to a list of agents assigned to an org unit. One of the agents(users) executes the workitem. Suddenly realises that he/she does not have enough data so presses the button 'Cancel workitem and remain in inbox'. What is happening now is that the workitem is still reserved by the same user and disappears from other users' inbox. I think it should be that as soon as the user presses Cancel, the workitem should be replaced. 
 
Is this really an issue and has a solution or is this just the way SAP behaves?
 
 
Thanks in advance,
Ashish

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