Agent Determination From Role Resolution for Background Tasks
Tom Peou
tompeou at gmail.com
Sun Aug 6 02:18:45 EDT 2006
Dear All,
I'm on 4.6C...
For Background Tasks (Send Mail) in Workflow, there is no option to send
mail to a "Role".
I have gotten around this by creating an multiline attribute (in BOR) with
CALL FUNCTION 'RH_GET_ACTORS'.
This works fine for getting all agents in a Role.
However, when I have a role that has multiple "Responsibilities"
and Resolves agents by PA0001-WERKS... Then how can I get these selected
agents ONLY into a multiline attribute (in BOR) or a multiline container in
WF?
Can anyone tell me if there is a function module I can use to resolve agents
in a role? Or if there is any other way of resolving only the agents needed
according to the PA0001-WERKS read in?
Any help would be appreciated.
Kind regards,
Tom
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