processing incoming email in SAP worflow

[Dart, Jocelyn]

Basically you need to ensure your received mail is formatted in a known
way. 

For example in SRM, they send out a query email from RSWUWFMLEC with the
format of the response email
URL encoded in <mailto> tags.
As the format of the response email is known they can then interpret the
email response received. 
Any email that does not fit the format is discarded and an error reply
sent to either the administrator or the sender of the email. 

Regards,
Jocelyn Dart
Senior Consultant
SAP Australia Pty Ltd.
Level 1/168 Walker St.
North Sydney 
NSW, 2060
Australia
T   +61 412 390 267
M   + 61 412 390 267
E   jocelyn.dart at sap.com
http://www.sap.com

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-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of faq at saportal.net
Sent: Tuesday, 11 April 2006 8:21 AM
To: sap-wug at mit.edu
Subject: processing incoming email in SAP worflow
Importance: High

Hello *,

we need to route and process a incoming email in SAP workflow. We
already configured TAC SO28 and added the interface IFRECEIVE to a
custom object.

Where we get stucked is, when we want to use the body content of the
email in the workflow for further processing and also beeing potentially
able display/access the attachment (i.e. pdf) of the email.

Can anybody provide me guidance how to realize that?

Any help is greatly appreciated since this is a essential part of our
sales automation.

Thanks a lot!

Cheers,
T.
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