UWL delegated user can't execute task

[Dart, Jocelyn]

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Regards,
Jocelyn Dart
Senior Consultant
SAP Australia Pty Ltd.
Level 1/168 Walker St.
North Sydney 
NSW, 2060
Australia
T   +61 412 390 267
M   + 61 412 390 267
E   jocelyn.dart at sap.com
http://www.sap.com

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-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Anke Libeton
Sent: Wednesday, 05 April 2006 11:26 AM
To: sap-wug at mit.edu
Subject: UWL delegated user can't execute task

Hi all,

I want to use delegation within the UWL.

Problem: When the delegated user clicks on the workitem in the UWL and
then 
clicks on Launch SAP Task the workitem doesn't start and the message is:
No 
administrator found for the task.

Hope you can help me with this.

Details:
The task is set as general task. Normal agents-recipients are determined

using responsibility and don't include the delegated agent.
Position delegation is active and set up using A210 from position to 
position. (In the backend system. Can/Should I set it up in the portal?)
Normally this msg sounds like a buffering issue, so I have refreshed the

buffers (SWU_OBUF) and also waited overnight.
Both normal agent (delegating) and delegated can see the workitem in
their 
UWL.
When the delegated user executes the workitem in the SBWP workplace in
the 
backend system, the task starts OK. (and starting execution will add him
to 
the agents list)
When the delegated user clicks on the Launch SAP Task, the workitem
doesn't 
start and the second time when trying to launch it gives msg: No 
administrator found for the task.

System: SAP ECC and SAP Gui 640
Enterprise Portal with ESS/MSS: 6.0.12.0.0
J2EE: 6.40 PatchLevel 92160.313

Thanks,
Anke Libeton
Australia

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