Send an approval from mobile device (i.e. Blackberry)

[Hilsbos, Margaret A]

Manish,

Thanks for the confirmation that this is doable.  As I mentioned in my response to Mike P, we looked at SO28 and this does look straightforward, except that it will requires some coding of a RECEIVE method.

For our initial requirement we have a simple user decision with possible outcomes "Approve" or "Reject".  So I guess the Receive method would have to raise either an "Approve" event or a "Reject" event that would terminate the u.d.? 

Did you do it this way in your implementation? If so can you give me an idea what that code would look like to raise the event, and how does it tie to the specific u.d. step in this particular workflow?  Do we have to add anything to the workflow step or the u.d. task to recognize this?

Thanks for your help!

Margaret

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf
Of Khanna, Manish
Sent: Tuesday, September 13, 2005 4:21 PM
To: SAP Workflow Users' Group
Subject: RE: Send an approval from mobile device (i.e. Blackberry)


Hi Margaret,

I've worked on this. It was a PO approval and yes from a Blackberry.

Let me know the requirements in detail...

Regards
Manish

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Hilsbos, Margaret A
Sent: Monday, September 12, 2005 1:20 PM
To: SAP Workflow Users' Group
Subject: RE: Send an approval from mobile device (i.e. Blackberry)

Mike,

Yes...this is about where I'd gotten to.  I was wondering if anyone had
actually made this work in anything but EBP.

I'm guessing we won't be doing it here anytime soon.

Thanks,

Margaret


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf
Of Mike Pokraka
Sent: Sunday, September 11, 2005 5:34 AM
To: SAP Workflow Users' Group
Subject: Re: Send an approval from mobile device (i.e. Blackberry)


Hi Margaret,
Since you have the book, it also describes something about how to
implement the EBP-stype setup in other systems.
It's not straightforward and you'll probably need help with it, but as
far as I can remember the approval is done by reply email. Email is
insecure so digital signing / SSL has to be implemented in your mail
systems.

So then your approval consists of an email with two hyperlinks for
replying, one for approve and one for reject. These send an email back
with validation codes.

You need to implement some coding to read incoming emails and scan for
any workflow results.

Cheers
Mike

Hilsbos, Margaret A wrote:
> Hello WUG'ers,
> 
> I want a manager to be able to execute an approval (in some fashion)
from a mobile device such as a Blackberry. Currently the workitem is set
up as a user decision, and we send email notification using RSWUWFML2.
>  
> Is there any way we can add something to the email so that the manager
can approve or reject the item from a Blackberry (i.e. via email)? I
read in the SAP Workflow book that the shopping cart in EBP can do this,
but I confess I found the implementation discussion confusing.  Can
anyone who has tried this help me out with any tips, tricks, or traps
you learned along the way?  Or maybe a brief overview of how I would set
it up?
> 
> We have both 6.20 and 4.6c systems.
> 
> Thanks in advance for your help!
> 
> 
> Margaret Hilsbos
> (215) 299-5630
> 


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