Send an approval from mobile device (i.e. Blackberry)

[Hilsbos, Margaret A]

Hi Mike,

Thanks for the perspective.    

I talked to my Basis guy and he is finding out whether we are ready for this level of security on our email system (it may be there already, or maybe they need to do something more).

We took a look at SO28 and I think we understand how that works, we just need to implement a RECEIVE method on the object, to process the incoming email and execute the approval/rejection in background, is that right?

Thanks again,

Margaret

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf
Of Mike Pokraka
Sent: Monday, September 12, 2005 4:47 PM
To: SAP Workflow Users' Group
Subject: Re: Send an approval from mobile device (i.e. Blackberry)


Hi Margaret,

To be honest, when I looked into it it didn't seem like rocket science, 
but simply a fair bit of effort with a lot of simple bits that must just 
cooperate nicely. The SSL part was the one I meant you'd probably need 
to get someone involved as it's more of a basis thing.

Cheers
Mike

Hilsbos, Margaret A wrote:
> Mike,
> 
> Yes...this is about where I'd gotten to.  I was wondering if anyone had actually made this work in anything but EBP.
> 
> I'm guessing we won't be doing it here anytime soon.
> 
> Thanks,
> 
> Margaret
> 
> 
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]On Behalf
> Of Mike Pokraka
> Sent: Sunday, September 11, 2005 5:34 AM
> To: SAP Workflow Users' Group
> Subject: Re: Send an approval from mobile device (i.e. Blackberry)
> 
> 
> Hi Margaret,
> Since you have the book, it also describes something about how to 
> implement the EBP-stype setup in other systems.
> It's not straightforward and you'll probably need help with it, but as 
> far as I can remember the approval is done by reply email. Email is 
> insecure so digital signing / SSL has to be implemented in your mail 
> systems.
> 
> So then your approval consists of an email with two hyperlinks for 
> replying, one for approve and one for reject. These send an email back 
> with validation codes.
> 
> You need to implement some coding to read incoming emails and scan for 
> any workflow results.
> 
> Cheers
> Mike
> 
> Hilsbos, Margaret A wrote:
> 
>>Hello WUG'ers,
>>
>>I want a manager to be able to execute an approval (in some fashion) from a mobile device such as a Blackberry. Currently the workitem is set up as a user decision, and we send email notification using RSWUWFML2.
>> 
>>Is there any way we can add something to the email so that the manager can approve or reject the item from a Blackberry (i.e. via email)? I read in the SAP Workflow book that the shopping cart in EBP can do this, but I confess I found the implementation discussion confusing.  Can anyone who has tried this help me out with any tips, tricks, or traps you learned along the way?  Or maybe a brief overview of how I would set it up?
>>
>>We have both 6.20 and 4.6c systems.
>>
>>Thanks in advance for your help!
>>
>>
>>Margaret Hilsbos
>>(215) 299-5630
>>