SRM approval work item in UWL 6.0

[Stephens, Monique S L]

I can speak from experience that any back button other than "back to approval" locks the users. We are struggling with this problem right now.  We just warn the users to not click any other back button.  We have even gone so far as to physically remove the back button from the portal itself.  Now,
the users only have "back to approval" and the internet back button (which they tend to click on as well).

I don't believe we did anything special to make "back to approval" appear.

Monique Stephens


-----Original Message-----
From: sap-wug-bounces at mit.edu on behalf of Athur Krishna
Sent: Tue 9/13/2005 9:11 PM
To: SAP Workflow Users' Group
Subject: Re: SRM approval work item in UWL 6.0
 
Hi Bijay,
 1) Can you see the "Back to Inbox" link.
 2) Regarding Locking of users : Ideally Portal Creates new session every 
time you visit the approval page, hence even if you use back button from 
portal , it should ideall not get locked.
 which version of EBP and Portal you are using.
 -Krishna

 On 9/13/05, Bijay Shrestha <Bijay.Shrestha at genmills.com> wrote: 
> 
> Hi, 
> 
> Lately I am seeing lots of SRM related discussions in this group. 
> 
> We are implementing SRM 4.0 and EBP5.0. The approval workitems are coming 
> to UWL fine. When we execute the work item from UWL we get the detail of 
> that item where you can approve or reject and save it. That works fine too. 
> The issue is we are missing a link "Back to Approval" on top of the page. 
> This is link is there if we go through SRM logon page/Approval page.
> 
> Because this link is not there in UWL, if user decide not to approve or 
> reject at that moment he can not back out. His only choice is to use Back 
> button of UWL iView. That takes user back to the screen but his work item 
> gets locked and can't do anything anymore.
> 
> Have anyone seen this issue? 
> 
> *Bijay Shrestha***
> 
> 
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