SRM 4.0 - Locked carts after approval

[Khanna, Manish]

Try CCMS monitor (RZ20) to see if there's anything about the error.

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Stephens, Monique S L
Sent: Monday, September 12, 2005 2:30 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: SRM 4.0 - Locked carts after approval


I have come across a situation that I cannot wait on OSS to come back
with a response.  I don't know if this is a workflow question or not.
But, since I see several users on the listing asking SRM questions, I
was hoping someone may have a solution.
 
Several carts approved by a user appeared to have gotten locked after
the approval.  The status of the cart shows approved.  But, the carts
cannot be transferred over to the backend.  How do I change the status
of the carts in order to create the follow-on documents?
 

Monique Stephens

SAP Analyst

Baylor College of Medicine

713-798-1349

713-798-1326 (FAX)

 

 
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