Workflow Substitution Report

[Dart, Jocelyn]

Bob, 
I think the comments from everybody are spot on and very useful.  
 
Of course we do have BW capability coming for Workflow as Alan Rickayzen
announced a few weeks ago.   
 
The workflow log does give a process history of who did what / who made
the decisions along the way to getting the update and this can be
valuable data in addition to the change history of the application
itself.   There may be several people involved in the decision process
regardless of who made the final update to the application.  And of
course whether workflow was used or not to affect the update is useful
information in itself. As we move up the releases the workflow log is
showing increasingly more specific information - e.g. current logs show
whether an item was forwarded by a user or by the workflow
administrator. 
 
Regarding the ability to see if someone has acted as a substitute - a
lot depends on your release.  If you are in a system running on a basis
6.20 or above (such as R/3 Enterprise), then you may be able to use the
_RULE_RESULT container element to compare the actual agent with who was
originally sent the work item. 
 
If you are in a lower release things the _RULE_RESULT element is not
available, and yes you will need to rely heavily on table HRUS_D2
providing you make sure no-one deletes the old entries (i.e. they should
just set an end date, not delete the substitution). 
 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Schmidt, Bob
Sent: Friday, 09 September 2005 3:00 AM
To: sap-wug at mit.edu
Subject: Workflow Substitution Report



We are allowing users to create substitution rules in their workflow
inboxes usually a manager delegating to their admin. The issue we are
having is that auditors are requesting a report of workitems processed
by each user and additionally if a substitution rule was involved and
whom it was performed on behalf of.

Has anyone encountered similar requirements and how was it satisfied?

Regards,
Bob Schmidt 

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