Portal - UWL vs. SAP Business Workplace

[Peter Carroll]

We also coded the substitution function for use inthe portal, basically a
copy of the standard SBWP code.
 
But when comparing the UWL and the SBWP my question is why would anyone use
something that is a half baked copy of the real thing ?
 
The UWL is flaky and hard to configure - maybe it is just me but I still
cannot get the same task to come up under more than one filter on the open
tasks tab etc
 
 
Other points to consider
*The UWL is slower than the SBWP.
 
*Depending on the nature of the task, business HTML in separate window or
some java ones, the task just executed is still in the open tasks list after
it has been just processed - users hate this as they are unsure if item has
been executed or not.
 
*Under some circumstances if the user double clicks on the item a lock error
is received, a note describes this but offers no solution.
 
*The documentation to use and configure the UWL is totally inadaquate and
unless one of the examples in it exactly matches your needs you will
struggle
 
*The loss of chained execution(advance with dialogue) is hard to take and
makes simple things complex.
 
Be careful if you use the UWL, but in my opinion you are better off on just
one platform as you will be hard pressed to satisfy users of both with the
one WF. In particular screens that use business HTML, are generated from the
container of the WF or are written in Java present major problems when used
in the SBWP.
 
Peter Carroll
 
 

  _____  

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Athur Krishna
Sent: Friday, 2 September 2005 0:19
To: SAP Workflow Users' Group
Subject: Re: Portal - UWL vs. SAP Business Workplace


Hi Greg,
 
 
One small question, EBP Approvals have the "Substitution" option, How did
you achive that in UWL since UWL by default does not come with "Substitute"
option.
 
Thanks,
-Krishna

 
On 9/1/05, Gregory Utley <Gregory.Utley at citrix.com
<mailto:Gregory.Utley at citrix.com> > wrote: 

All,

We just converted from the SAP Office inbox to the UWL with the
implementation of the SAP Portal.  The big plus for users here is one stop
shopping, i.e., all SAP Office inboxes (R/3, EBP, ESS) are now available in
one place.  Before, users had to enter via SBWP to approve separately in
each system.  The biggest negative with the UWL is the loss of the "advance
with dialog" feature.  We've had to write custom code to compensate for
this.  I think this is a major loss, although I haven't seen any other
complaints on WUG on the topic. 

Greg Utley


  _____  


From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>  [mailto:
<mailto:sap-wug-bounces at mit.edu> sap-wug-bounces at mit.edu] On Behalf Of
Sherman Wright
Sent: Wednesday, August 31, 2005 2:52 PM
To: UserGroup, Workflow
Subject: Portal - UWL vs. SAP Business Workplace

 

Hi - 

We are using Portal 6.0, and because of unfamiliarity, etc., etc., we had
replaced the Universal Work List (UWL) with the SAP Business Workplace
(transaction SBWP) using Windows HTML GUI.  We have a handful of workflow
approval tasks (PR approvals, Fixed Asset retirement approvals, Absence
Request approvals, etc.) that we route to people in their Workflow Inboxes,
which should be available with either "tool". 

We are in the process of moving from SAP R/3 4.6B to MySAP ERP (ECC 5.0).
In light of this, I have been asked to provide pros and cons regarding
replacing the Business Workplace with the UWL, since the UWL is the default
tool in Portal.  Do any of you have any strong arguments either for or
against the use of UWL as opposed to the Business Workplace?  Some of our
users really like the ability to do their automatic forwarding, substitution
maintenance, outbox maintenance, etc., from Portal.  Most of these things
especially don't seem to be available in the UWL. 

Any information would be appreciated...

Regards,
Sherman

 


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