Substitutions - access and security

[Trant, David]

We also looked at using work centers so I don't have to be the only
lucky recipient of all the error messages.  I can't remember all the
stumbling blocks as that was too many brain cells ago, but we had
difficulty as well and abandoned the effort.  I'd love to hear from
anyone who was successful in getting work centers or some other approach
to work.  In my ideal world, I would configure a work center or other
type of object to contain two or three workflow administrators and then
assign that object as the overall system workflow administrator (right
now my userID is hard-coded).  Further, I would create a similar object
for each major workflow we have, and assign both that object and the
overall administrator (so I still see their error messages) as its local
administrator (in the WF builder, Goto -> Basic data; Responsibs. tab;
System administrator for workflow).  In 4.6C there seems to only be one
value possible at this point, so I'm guessing I'd have to roll up my
combination of "admins for Workflow A" plus "overall system WF admins"
together into some object, and then assign it.

Is there anyone who has done this and is willing to share their tips and
tricks?  What did you use -- work centers, org units, roles?  Where are
work centers even defined?  They are not in PPOMW.  I'm kind of
remembering now that was one of my stumbling blocks ... just figuring
out how and where to define the darn things.  I recall reading that work
centers were suggested to keep separate from org units which might be
defined along hierarchical lines.  Would responsibility rules do the
trick just as well?

Thanks,
David

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Sue Keohan
Sent: Wednesday, August 31, 2005 8:08 PM
To: SAP Workflow Users' Group
Subject: Re: Substitutions - access and security

Hi Jim,

We use substitutions for workitems with no problem.  However, the 
messages that a WF Admin will get are just that... messages.  
Substitution will not work to get your SAPOffice messages to another
user.

I am sure others have had success with, perhaps, using a work center as 
the designated WF Admin, then all people in that work center should get 
the WF error messages, but we have not had any success with that 
approach here.

Otherwise, if it is *workitems* you are talking about, and your 
substitute cannot see workitems in your inbox, then I would look for 
authorization issues first. 

Sue
Hall, Jim wrote:

> Hi:
>  
>  I am the WF administrator at our company.   I have been trying to use

> substitutions, to assign my inbox to my second, when I am on 
> holidays.   So far we have had zero success.
>  
> Our business people do it all the time, with great success.
>  
> I have scanned prior messages on this topic, to no avail.
>  
> Has anyone had this type of problem before?  
>  
> Could it be a security issue (roles, access, etc)?
>  
> Any ideas would be appreciated
>  
> Thanks
>  
>
> /Jim Hall //
> /Systems Analyst
> Fortis Alberta Inc.
> Information Technology
> 403-514-4159
> Jim.Hall at fortisalberta.com <mailto:Jim.Hall at fortisalberta.com>
>
>  
>
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