Workflow Error - SWP_CALLBACK_WI_DONE

[jerry martinek]

Hi,

I hit a workflow problem that I don't understand and know how to solve.

The first problem is that when I view the errored workflow via the graphical workflow log, the system is displaing a view that doesn't reflect the current template definition. The odd thing is that the Workflow Log (View With Technical Details) is displaying the sequence of steps. Is this normal?  

The second problem is that the workflow keeps erroring out with the following error messages that I don't understand. The error messages are 'ROLLBACK WORK executed (SWP_CALLBACK_WI_DONE item 8) and ROLLBACK WORK executed (SWP_CALLBACK_WI_DONE item 1')

Based on the information from the logs, the process is stopping at the start of the  approval step.  

Can someone please provide some input regarding these problems especially the SWP_CALLBACK_WI_DONE error message.

Thanks,
Jerry