Strange problem

[Hill, Anna]

Hi Ananth

Your screen shot shows the workflow container but not the task
container. There could be an issue with the bindings into the task if no
agents are being determined. If I've understood you right, you might be
using the standard rule against the task (AC20000027 - look at the
default rules tab on the task) for the agent determination, so if this
is the case, I suggest you first test that the rule is finding agents in
your QA system in PFAC as the config could be missing from SPRO. If this
works, then the likelihood is that the release code is not being passed
into the task and therefore the rule. If it doesn't work then the config
for the agents against release code/group needs to be transported.

If this is not how you are determining agents, exactly how are you doing
it?

Cheers
Anna


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Ananth
Sent: Monday, November 14, 2005 12:56 PM
To: SAP Workflow Users' Group
Subject: Re: Strange problem

Hi All,

 I checked the SWEL event trace for after the workflow is triggered. It
 is showing that the mandatory parameter is missing, but when I check
 the details of the task and event containers, the release code is
 populated properly. I dont know what is going wrong.

 I get this error :

 Import container contains errors (are any obligatory elements missing?)
 Message no. SWF_RUN594

 But I dont understand, why this error is coming, since the event and
 the task containers are populated properly.

 I am attaching the screenshot of the same.

 Thanks
 Ananth

> On 11/14/05, Ananth <write2ananth at gmail.com> wrote:
> > Hi Mark,
> >
> > I am not using any rule or method to determine the agents. The users
> > are retrieved from the release strategy configured in the system. I
> > have just copied the standard task (TS20000166 : Release of Purchase
> > Order) and made some changes to the description of the task. That is
> > the only change I have done so far. It worked properly in Dev system
> > and QA also it worked couple of times. But now it does not seem to
> > sending the workitems to the correct agent, but workitems are being
> > sent to all the users, since it is a general task.
> >
> > I dont know what is happening.
> >
> > I have done similarly for PR, copying the standard task for PR and
> > changed the description in Dev and transported to QA. It is working
> > fine without any problem, but the PR task in QA doesnt seem to be
> > working at all.  I have also refreshed buffers 'SWU_OBUF', but it
> > doesnt seem to be having any effect.
> >
> > Can you pls give me some pointers.
> >
> > Thanks in advance,
> > Ananth
> >
> >
> >
> > On 11/14/05, Mark Pyc <mark.pyc at gmail.com> wrote:
> > > G'day Ananth,
> > >
> > > You don't mention the detail of your agent determination. Are you
> > > using a Ruole or a method to determine your agents?
> > >
> > > Is it happening for all instances or only some?
> > >
> > > What could have changed?
> > >
> > > Have fun,
> > > Mark
> > >
> > > On 11/12/05, Ananth <write2ananth at gmail.com> wrote:
> > > > Hi All,
> > > >
> > > > I have a strange situation when using BUS2105 (Purchase
Requisition)
> > > > where the task is defined as 'General Task' and the agent is
> > > > determined at runtime based on the release strategy.
> > > >
> > > > It was working perfectly, where the agents were picked up
properly
> > > > based on the release code and the workitems were sent correctly
to the
> > > > correct agents. But now, the workitems are being sent to all the
> > > > agents and when I check the log (SWI2_FREQ), it shows that the
task
> > > > can be executed by all and it is not picking the correct agent.
> > > >
> > > > I refreshed the buffers (SWU_OBUF), but to no avail.
> > > >
> > > > Can someone pls let me know what is to be done to make sure that
the
> > > > workitem is sent to the correct instead of all the people.
> > > >
> > > > Thanks in advance
> > > > Ananth
> > > >
> > > > _______________________________________________
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> > > > SAP-WUG at mit.edu
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> > > >
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> > >
> >
>
>
>