Agent Assignment not active in Production Support

[Mike Pokraka]

Hi Lalitha,
Set a task to general, if it asks you for a transport then it's enabled,
if not then it isn't.
Transaction OOTR, entry 'Trasnport Switch' controls the task attributes.

For agent assignment - such as assigning org units to a task - you have to
dig around HR customising. Actually best you speak to an HR person as you
need to consider number ranges and stuff very carefully before
transporting HR relationships.

Cheers
Mike

Lalitha Sankaran wrote:
> Hi Mike,
>  How do I determine Which process is being used, for Agent Assignment,
> whether customizing or Manual.
>  Appreciate your help,
> Lalitha
>
>
>  On 11/14/05, Mike Pokraka <wug.replies at workflowconnections.com> wrote:
>>
>> Hi Lalitha,
>> Agent assignments are either in a separate customising transport or done
>> manually in each system, depending on how your system is configured.
>> Cheers
>> Mike
>>
>> Lalitha Sankaran wrote:
>> > Hi All,
>> > The Agent Assignment in the task is active in Dev,
>> > and the workitems are sent to the correct Agents
>> > that are picked using Method and our own logic.
>> > Everything was working fine in Dev,
>> > But after moving to PS, The workflow
>> > gets started , The agents are picked,
>> > but the workitem is not sent,Since the Agent Assignment
>> > is not active.
>> > What Do I need to check ?
>> > Please Advise,
>> > Lalitha
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>>
>>
>> Mike Pokraka
>> Senior Consultant
>> Workflow Connections Ltd.
>> Mobile: +44 (0)7786 910 855
>> _______________________________________________
>> SAP-WUG mailing list
>> SAP-WUG at mit.edu
>> http://mailman.mit.edu/mailman/listinfo/sap-wug
>>
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>


Mike Pokraka
Senior Consultant
Workflow Connections Ltd.
Mobile: +44 (0)7786 910 855