To send a notification to the email address of the employee, about a work item in there SAP Inbox.

Klaus-Dieter Spatz Klaus at kdssc.com
Fri Nov 11 10:23:22 EST 2005


I had the same problem.

 

There are 3 settings for an individual user, who should receive an e-mail:

 

1.	Infotype 0105 subtype 0010 must have a valid e-mail address
2.	Office settings must have a valid e-mail address (sap business
workplace -> settings -> office settings -> tab automatic forwarding ->
create -> enter the user id and end date 12/31/9999 - hit internet address -
enter in the new little window the internet e-mail address - click the green
check mark - hit the green check mark for the next window - and I think the
next one. 
3.	Personal profile settings (system user profile -> own data or su01)
needs a valid e-mail address.

 

I assume they must be all the same and watch out for the sequence of adding
these e-mails. Step 2 and 3 are somehow competing with each other, if you
turn them around, they react wrong. 

 

It took me quite some time to do that but it works now .

 

Best Reg. Klaus 

 

 

 

  _____  

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Balasubramanian
Sent: Friday, November 11, 2005 1:22 AM
To: sap-wug at mit.edu
Subject: To send a notification to the email address of the employee, about
a work item in there SAP Inbox.

 

There is a requirement from the client, that the employee/ approver has to
get a notification in his external mail system, whenever there is a work
item in their SAP Inbox.

 

My assumption is that the email address can be retrieved from the 105 info
type, if maintained there in the subtype 0010.

 

So, I have made the necessary settings for the personal number in the HR
module, by assigning the system user name and Email id in the communication
info type (105) in the relevant subtypes 0001 & 0010.

 

Also, I have checked the organization assignment for workflow, which is
correctly maintained. 

 

In the workflow template, under a given standard task in the "Notification"
tab under the message recipient value, I am referring the 

 

&_WORKITEM.OBJECTTYPE.RESPONSIBLEUSER.EMPLOYEE.INTERNETADDRESS& to get the
email address,  which we are maintained in the 105 info type.

 

Although, the above settings are made, the mail is not delivered in the
internet address/email address. So, Please let me know, what is that I am
missing in the above steps or the email address can be referred from some
other object by creating a virtual attribute etc.

 

Thanks in advance,

Bala

  _____  

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