Escalation & sending external Mail (outlook)

Wed May 25 00:37:33 EDT 2005

Hi,

   Could any one tell me how to find the day as a working day for giving reminder to the 
   approver to approve ?

    Could any one tell me how to send the external mail (outlook) from the task approved to request creator..?

   Thier help is greatly appriciated.

Regards,
Gopi.
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