Outlook/Lotus Notes and SAP Workplace

[Susan R. Keohan]

Hi Maorriyan, Alon, et al,

Please take any discussions about 3rd party software offline.  This forum should not be used for 
marketing and I would appreciate it if the rules continue to be respected.  Maorriyan, I am sure if 
you contact Alon directly, he will be happy to provide you with the information you seek.

Regards,
Sue

Maorriyan wrote:

> Jocelyn,
> Based on your explanation, when agent execute
> notification/ work item from any third party e-mail
> such as Lotus Notes the notification in SAP Business
> Workplace is remaining, isn't it?
> Hi Alon,
> May I know what's the 3rd party you're mentioning and
> how is it work?
> 
> --- Alon Raskin <araskin at 3i-consulting.com> wrote:
> 
>>At the risk of getting in trouble.. 
>>
>>There are 3rd party applications that implement the
>>automatic email removal
>>when a work item is completed or reserved by another
>>agent. 
>>
>>Regards,
>>
>>Alon Raskin
>>e: araskin at 3i-consulting.com
>>w: http://www.3i-consulting.com
>>
>>-----Original Message-----
>>From: sap-wug-bounces at mit.edu
>>[mailto:sap-wug-bounces at mit.edu] On Behalf Of
>>Dart, Jocelyn
>>Sent: Tuesday, May 24, 2005 6:41 AM
>>To: SAP Workflow Users' Group
>>Subject: RE: Outlook/Lotus Notes and SAP Workplace
>>
>>Maorriyan, 
>>
>>Emails are not automatically deleted from inboxes. 
>>It's just a mail - i.e.
>>text sent one-way out of the system. 
>>So they need to be manually removed. 
>>
>>Work items are automatically removed from inboxes on
>>completion, forwarding,
>>or when reserved by another agent. 
>>
>>When using RSWUWFML2 or the like its usually to make
>>sure any
>>hyperlink/shortcut gives an appropriate message to
>>indicate the work item is
>>no longer available - i.e. they all give a standard
>>message, but you might
>>like to improve the text.
>>Jocelyn 
>> 
>>
>>-----Original Message-----
>>From: sap-wug-bounces at mit.edu
>>[mailto:sap-wug-bounces at mit.edu] On Behalf Of
>>Maorriyan
>>Sent: Tuesday,24 May 2005 6:18 AM
>>To: SAP Workflow Users' Group
>>Subject: Outlook/Lotus Notes and SAP Workplace
>>
>>Dear all workflow expert.
>>I want to know whether when work item executed from
>>any third party e-mail
>>such as Outlook/Lotus Notes, the notification in
>>those third party e-mail
>>move from inbox folder? How about in SAP Business
>>Workplace?
>>Does the notification move to folder outbox as well?
>>Even it doesn't executed from SAP Business
>>Workplace?
>>
>>Thanks
>>
>>Maorriyan
>>
>>
> 
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> 
> 
> Maorriyan
> 
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-- 
Susan R. Keohan
SAP Workflow Developer
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
781-981-3561
keohan at ll.mit.edu