Outlook/Lotus Notes and SAP Workplace

[Maorriyan]

Jocelyn,
Based on your explanation, when agent execute
notification/ work item from any third party e-mail
such as Lotus Notes the notification in SAP Business
Workplace is remaining, isn't it?
Hi Alon,
May I know what's the 3rd party you're mentioning and
how is it work?

--- Alon Raskin <araskin at 3i-consulting.com> wrote:
> At the risk of getting in trouble.. 
> 
> There are 3rd party applications that implement the
> automatic email removal
> when a work item is completed or reserved by another
> agent. 
> 
> Regards,
> 
> Alon Raskin
> e: araskin at 3i-consulting.com
> w: http://www.3i-consulting.com
> 
> -----Original Message-----
> From: sap-wug-bounces at mit.edu
> [mailto:sap-wug-bounces at mit.edu] On Behalf Of
> Dart, Jocelyn
> Sent: Tuesday, May 24, 2005 6:41 AM
> To: SAP Workflow Users' Group
> Subject: RE: Outlook/Lotus Notes and SAP Workplace
> 
> Maorriyan, 
> 
> Emails are not automatically deleted from inboxes. 
> It's just a mail - i.e.
> text sent one-way out of the system. 
> So they need to be manually removed. 
> 
> Work items are automatically removed from inboxes on
> completion, forwarding,
> or when reserved by another agent. 
> 
> When using RSWUWFML2 or the like its usually to make
> sure any
> hyperlink/shortcut gives an appropriate message to
> indicate the work item is
> no longer available - i.e. they all give a standard
> message, but you might
> like to improve the text.
> Jocelyn 
>  
> 
> -----Original Message-----
> From: sap-wug-bounces at mit.edu
> [mailto:sap-wug-bounces at mit.edu] On Behalf Of
> Maorriyan
> Sent: Tuesday,24 May 2005 6:18 AM
> To: SAP Workflow Users' Group
> Subject: Outlook/Lotus Notes and SAP Workplace
> 
> Dear all workflow expert.
> I want to know whether when work item executed from
> any third party e-mail
> such as Outlook/Lotus Notes, the notification in
> those third party e-mail
> move from inbox folder? How about in SAP Business
> Workplace?
> Does the notification move to folder outbox as well?
> Even it doesn't executed from SAP Business
> Workplace?
> 
> Thanks
> 
> Maorriyan
> 
>
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Maorriyan

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