Outlook integration with SAP

[Michael Pokraka]

Hi, 
If you use a standard decision task in the UWL it shouldn't require any GUI
installation.
Cheers
Mike

--- Athur Krishna <athur.krishna at gmail.com> wrote:

> HI Partha,
>  I'm also implementing UWL in portals.I have understood the whole part, but 
> can you let me know how your portals team achived approving workitems 
> without using SAP GUI installed in the client. I mean generally approval 
> takes the user to R/3, I have established an SSO from portal so that the 
> user will not be asked for password again.
>  but my problem is some approvers might really not have SAP GUI installed in 
> the system, but still need to approve.
>  Thanks
> -Krishna
> 
>  On 5/19/05, Chatterjee, Partha (US - San Ramon) <pchatterjee at deloitte.com> 
> wrote: 
> > 
> > Hi Jocelyn,
> > 
> > Thanks for the response. This is exactly what I implemented at my last 
> > client. I sent a hyperlink to Portals ivew of SBWP to Outlook (royal pain 
> > putting a hyperlink in long text description in SAPscript!!!). I will ask 
> > our portals guy about PCD.
> > 
> > Hope all is well,
> > Partha
> > 
> > ________________________________
> > 
> > From: sap-wug-bounces at mit.edu on behalf of Dart, Jocelyn
> > Sent: Fri 5/20/2005 1:28 AM
> > To: SAP Workflow Users' Group
> > Subject: RE: Outlook integration with SAP
> > 
> > 
> > 
> > Hi Partha,
> > 
> > Most common approach I am seeing and recommendng with your setup as
> > described ...
> > 
> > Use RSWUWFML2 to send a hyperlink taking the user directly to the UWL
> > inbox page in the portal using the PCD target (talk to a portals person
> > about the hyperlink format.
> > 
> > Consider using collective email reminders - i.e. there is work there to
> > do - check your inbox - rather than individual reminders. Individual
> > reminders can become spam-like over time.
> > 
> > You can also go to a middle ground - e.g. use collective email reminders
> > based on certain tasks - e.g. there are "orders for you to process", "HR
> > work to do" etc. Good idea to use the UWL config to set up matching
> > subviews - so that they can quickly filter the UWL list down to the
> > appropriate work items.
> > 
> > Another advantage of taking people to the portal is that it reinforces
> > that this is where they should be doing their work - rather than going
> > directly into R/3.
> > 
> > You can also send both the hyperlink and R/3 GUI shortcuts if you wish
> > so that those "experts" who do have SAPGUI access can login directly.
> > 
> > Jocelyn
> > 
> > -----Original Message-----
> > From: sap-wug-bounces at MIT.EDU [mailto:sap-wug-bounces at MIT.EDU] On Behalf
> > Of Chatterjee, Partha (US - San Ramon)
> > Sent: Friday,13 May 2005 5:01 AM
> > To: SAP Workflow Users' Group
> > Subject: Outlook integration with SAP
> > 
> > 
> > Hi All,
> > 
> > I have implemented various forms of Outlook integration before, however,
> > I am curious if the following is possible (we are on 4.7, will be
> > installing UWL blah blah blah):
> > 
> > 1) Send Workitem to Outlook (using RSWUWFML2 most likely)
> > 2) Have a URL execute the R/3 transaction (via SAP Portal most likely)
> > that drives you to the appropriate document data.
> > 
> > Restrictions/Assumptions:
> > 
> > 1) R/3 GUI will not be installed on the desktop where this Outlook
> > message is sent.
> > 
> > 2) Outlook will not be installed as an app inside of SAP Portals.
> > 
> > Possible solution(?):
> > 
> > 1) Since this transaction will originate in R/3, I will be inserting the
> > URL in the long text of the tasks in question. My guess is that one of
> > the few ways of doing this would be to dynamically change the URL in
> > Workflow via a method to contain the correct parameters for the
> > underlying transaction code prior to the task which is meant to executed
> > in R/3.
> > 
> > 2) This dynamically constructed URL will essentially be a custom iView
> > of the backend R/3 transaction but with enough parameters to drive to
> > the right transaction code + specific document record.
> > 
> > Clients always seem to want this but without SAP on the desktop
> > (otherwise we could just use RSWUWFML2 to send an executable attachment)
> > I don't think there is a straightforward way of doing this. And for the
> > most part they do not want to make Outlook an inside of Portal.
> > 
> > Any thoughts or experience on doing this?
> > 
> > With regards,
> > Partha
> > 
> > 
> > 
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Michael Pokraka
Workflow Connections Ltd.
Tel.: +44 (0)7786 910 855