User Decision

[Miller, Jerry]

        Marc,
 
        The SAPGui needs to be removed and re-installed, this will "fix" the
problem.
 
        Jerry

-----Original Message-----
From: Baunach, Natasha R [mailto:natasha.r.baunach at intel.com]
Sent: Wednesday, May 11, 2005 9:36 PM
To: SAP Workflow Users' Group
Subject: RE: User Decision



I have seen this happen with some of our users as well.  It is something
specific to their GUI and/or laptop settings.  If the same user logs in on a
different machine, it works fine.  Unfortunately, I never spent enough time
to find out the root cause.

 


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From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Marc Correia
Sent: Wednesday, May 11, 2005 9:07 PM
To: SAP Workflow Users' Group
Subject: User Decision

 

Hi all

 

I am trying to solve a rather strange error. A workflow presents a user
decision to the user, but displays a blank screen. No buttons are presented,
so the user is unable to complete the workitem. What is really strange is
that everything is working fine on the QA system and the error is not across
the board, it seems to be specific to a few users. I initially thought that
it was an authorisation issue potentially, but because it's failing on the
user decision, it can't be that as no authorisation is required for that
step. The normal role resolution is working and determining the correct
agent.  

 

Has anyone had anything like this happen to them? To me it seems like the
standard decision task has somehow become corrupted. I am working on a 46C
system.

 

Any help would be appreciated.

 

Thanks and regards.

 

 

 

Marc Correia 

Manager 

CGNZ Ltd 

Ph +64 29 289 9008 

Fax +64 9 358 1018 

 

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