User Decision

[Baunach, Natasha R]

I have seen this happen with some of our users as well.  It is something
specific to their GUI and/or laptop settings.  If the same user logs in
on a different machine, it works fine.  Unfortunately, I never spent
enough time to find out the root cause.

 

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Marc Correia
Sent: Wednesday, May 11, 2005 9:07 PM
To: SAP Workflow Users' Group
Subject: User Decision

 

Hi all

 

I am trying to solve a rather strange error. A workflow presents a user
decision to the user, but displays a blank screen. No buttons are
presented, so the user is unable to complete the workitem. What is
really strange is that everything is working fine on the QA system and
the error is not across the board, it seems to be specific to a few
users. I initially thought that it was an authorisation issue
potentially, but because it's failing on the user decision, it can't be
that as no authorisation is required for that step. The normal role
resolution is working and determining the correct agent.  

 

Has anyone had anything like this happen to them? To me it seems like
the standard decision task has somehow become corrupted. I am working on
a 46C system.

 

Any help would be appreciated.

 

Thanks and regards.

 

 

 

Marc Correia 

Manager 

CGNZ Ltd 

Ph +64 29 289 9008 

Fax +64 9 358 1018 

 

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