<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"
xmlns:ns1="http://www.exclaimer.co.uk">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"
downloadurl="http://www.microsoft.com"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Comic Sans MS";
panose-1:3 15 7 2 3 3 2 2 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoHeader, li.MsoHeader, div.MsoHeader
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoFooter, li.MsoFooter, div.MsoFooter
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle19
{mso-style-type:personal;
font-family:Arial;
color:navy;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Comic Sans MS";
color:blue;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
@page Section1
{size:595.3pt 841.9pt;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 color=blue face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:blue'>I have seen
this happen with some of our users as well. It is something specific to their
GUI and/or laptop settings. If the same user logs in on a different machine,
it works fine. Unfortunately, I never spent enough time to find out the root
cause.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:blue'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Marc Correia<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, May 11, 2005 9:07
PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> User Decision</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Hi all<u1:p></u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>I am trying to solve a
rather strange error. A workflow presents a user decision to the user, but
displays a blank screen. No buttons are presented, so the user is unable to
complete the workitem. What is really strange is that everything is working
fine on the QA system and the error is not across the board, it seems to be
specific to a few users. I initially thought that it was an authorisation issue
potentially, but because it’s failing on the user decision, it
can’t be that as no authorisation is required for that step. The normal
role resolution is working and determining the correct agent. <u1:p></u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Has anyone had anything
like this happen to them? To me it seems like the standard decision task has
somehow become corrupted. I am working on a 46C system.<u1:p></u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Any help would be
appreciated.<u1:p></u1:p></span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Thanks and regards.<u1:p></u1:p></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.0pt;font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.0pt;font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.0pt;font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:navy'>Marc Correia</span></font><font
size=1 color=gray face=Verdana><span lang=EN-GB style='font-size:7.0pt;
font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:navy'>Manager</span></font><font
size=1 color=gray face=Verdana><span lang=EN-GB style='font-size:7.0pt;
font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:navy'>CG</span></font><font
size=2 color=darkcyan face=Verdana><span lang=EN-GB style='font-size:10.0pt;
font-family:Verdana;color:darkcyan'>NZ</span></font><font size=2 color=navy
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:navy'> Ltd</span></font><font size=1 color=gray face=Verdana><span
lang=EN-GB style='font-size:7.0pt;font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:navy'>Ph +64 29 289 9008</span></font><font
size=1 color=gray face=Verdana><span lang=EN-GB style='font-size:7.0pt;
font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=navy face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:navy'>Fax +64 9 358 1018</span></font><font
size=1 color=gray face=Verdana><span lang=EN-GB style='font-size:7.0pt;
font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.0pt;font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.5pt;font-family:Verdana;color:gray'>CGNZ DISCLAIMER: This
email and any attachments are confidential and intended exclusively for the
person to whom the email is addressed. If you are not the intended recipient,
do not read, copy, disclose or use the contents in any way. Please notify us immediately
by return email and destroy the email and attachments. CGNZ does not accept any
liability for any changes made to this email or attachments after sending by
CGNZ. You must scan this email and attachments for viruses. The opinions
expressed are not necessarily those of CGNZ. </span></font><font size=1
color=gray face=Verdana><span lang=EN-GB style='font-size:7.0pt;font-family:
Verdana;color:gray'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.5pt;font-family:Verdana;color:gray'> </span></font><font
size=1 color=gray face=Verdana><span lang=EN-GB style='font-size:7.0pt;
font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.5pt;font-family:Verdana;color:gray'>CGNZ accepts no
liability for any loss, damage or consequence, whether caused by our own
negligence or not, resulting directly or indirectly from the use of this email
and attachments.</span></font><font size=1 color=gray face=Verdana><span
lang=EN-GB style='font-size:7.0pt;font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=gray face=Verdana><span lang=EN-GB
style='font-size:7.0pt;font-family:Verdana;color:gray'> <o:p></o:p></span></font></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=1
color=gray face=Verdana><span lang=EN-GB style='font-size:7.0pt;font-family:
Verdana;color:gray'>
<hr size=2 width="100%" align=center>
</span></font></div>
</div>
</div>
</body>
</html>