display deadline messages in UWL

[Dart, Jocelyn]

Paul, 
I always send mails these days. 

Never liked the simple deadline notification approach as you can't
control the subject text and it can give unintentional access to the
original work item. 

Plus send mail steps are so easy and obvious nowadays it seems like hard
and less-than-obvious work to set up different deadline texts on the
task itself. 

Besides which - if its escalation you want the user notified as soon as
possible - and as they are more likely to check their email than logon
to the system in most cases, it makes sense to me to send the deadline
message to email.  

My two bits worth. 
Jocelyn 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Marc Correia
Sent: Thursday,17 March 2005 9:50 AM
To: SAP Workflow Users' Group
Subject: RE: display deadline messages in UWL

Hi Paul

I was advised by Jocelyn to always use modelled deadlines, simple is not
supported by the UWL.

Regards,
Marc.


 
 
 
Marc Correia
Manager
CGNZ Ltd
Ph +64 29 289 9008
Fax +64 9 358 1018
 
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From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Paul.Bakker at osr.treasury.qld.gov.au
Sent: Thursday, 17 March 2005 11:20 a.m.
To: SAP Workflow Users' Group
Subject: Re: display deadline messages in UWL


All,

OSS has just provided a short answer to my question about displaying
deadline messages
in the Universal Worklist:

            "No"

The long answer is:
      UWL is designed to work only with the workitems in the folder
      "Workplace" > "Inbox". Items in other sub-folders are not
displayed
      in the UWL.

So maybe the UWL is not so 'Universal' after all. :-)

I suppose the best solution is to create modeled deadlines that send a
notification.

cheers,
Paul




 

                      Paul.Bakker at osr.treasury

                      .qld.gov.au                     To:
sap-wug at mit.edu

                      Sent by:                        cc:

                      sap-wug-bounces at mit.edu         Subject:  display
deadline messages in UWL                                               
 

 

                      16/03/2005 12:04

                      Please respond to "SAP

                      Workflow Users' Group"

 

 





Hi,

A very quick question:

Does anybody know how to display 'deadline messages' (those workitems
that are issued when a deadline is passed) in the Universal Worklist?

We are using 'simple' deadlines. They seem to generate a special type of
workitem - they don't have a 'TS' number.

We're on R/3 4.7 (6.20), Enterprise Portal 6.0

thanks
Paul Bakker
(Brisbane)


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