Initiators that leave

Claude Bourque claude_bourque at hc-sc.gc.ca
Tue Jun 21 08:51:00 EDT 2005


Susan & Mark,

Thank you for your replies.

Claude


                                                                                                                                    
                      Mark Pyc                                                                                                      
                      <mark.pyc at gmail.c        To:       "SAP Workflow Users' Group" <sap-wug at mit.edu>                              
                      om>                      cc:                                                                                  
                      Sent by:                 Subject:  Re: Initiators that leave                                                  
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                      2005-06-21 06:49                                                                                              
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                      "SAP Workflow                                                                                                 
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G'day Claude,

Rather than delete the user-ids, lock the accounts. This will allow
you to still set up substitution for the departed clerks.

Have fun,
Mark

On 6/20/05, Claude Bourque <claude_bourque at hc-sc.gc.ca> wrote:
> Greetings,
>
> We have an annoying issue here that since there is such a high turnover
for
> data entry staff sometimes the person entering the PO/PR is no longer
there
> by the time it's approved (released). When Workflow tries to email to say
> that the PO/PR has been created, we get an error message saying that the
> user no longer exists.
>
> How do most of you handle this in other workflows? Right now, the WF
admin
> intercepts these and informs the appropriate individual. It's only 2-3
> messages/month but the business side wants a solution. I say we leave it
> like that. I don't want to change the workflow to check is the user id is
> still valid/
>
> Thanks.
>
> Claude
> Health Canada
> 4.7 (Enterprise)
>
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>

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