Initiators that leave

[Mark Pyc]

G'day Claude,

Rather than delete the user-ids, lock the accounts. This will allow
you to still set up substitution for the departed clerks.

Have fun,
Mark

On 6/20/05, Claude Bourque <claude_bourque at hc-sc.gc.ca> wrote:
> Greetings,
> 
> We have an annoying issue here that since there is such a high turnover for
> data entry staff sometimes the person entering the PO/PR is no longer there
> by the time it's approved (released). When Workflow tries to email to say
> that the PO/PR has been created, we get an error message saying that the
> user no longer exists.
> 
> How do most of you handle this in other workflows? Right now, the WF admin
> intercepts these and informs the appropriate individual. It's only 2-3
> messages/month but the business side wants a solution. I say we leave it
> like that. I don't want to change the workflow to check is the user id is
> still valid/
> 
> Thanks.
> 
> Claude
> Health Canada
> 4.7 (Enterprise)
> 
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