Problem in production server

[Sharath Chandra Kotla]

hi tom,
i got the same error, after restarting it..it showing
in the first step. how to check the infotype..?

--- sap-wug-bounces at mit.edu <Tom_PEOU at rta.nsw.gov.au>
wrote:
> Hi Sharath,
> 
>  
> 
> There is no problem with restarting a Workflow
through SWI2_DIAG.
> 
> However, if the restart does not fix the error, then
you will need to
> investigate.
> 
>  
> 
> If a Workflow goes into error on the start step,
then I would suggest
> that you check the following:
> 
> 1. Check that the PA20 infotype 105 record exists
for the initiator and
> the recipient.
> 
> 2. Ensure that the validity date for that record is
active (end date
> greater than today)
> 
> 3. Ensure that the SU01 record exists and is valid
for the recipient.
> 
>  
> 
> Good luck.
> 
>  
> 
> Tom
> 
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> 
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