Initiators that leave

[Susan R. Keohan]

Hi Claude,

When we have initiators who are going to be the recipients of any type of task later in the flow 
(mail, or otherwise) we first check their status in the HR Org structure to ensure that these 
people are still valid employees.  If they are not, a decision task might get routed to the holder 
of a position or a rule, to determine who should get the next task, or mail.

Hope this helps,
Sue


Claude Bourque wrote:

> Greetings,
> 
> We have an annoying issue here that since there is such a high turnover for
> data entry staff sometimes the person entering the PO/PR is no longer there
> by the time it's approved (released). When Workflow tries to email to say
> that the PO/PR has been created, we get an error message saying that the
> user no longer exists.
> 
> How do most of you handle this in other workflows? Right now, the WF admin
> intercepts these and informs the appropriate individual. It's only 2-3
> messages/month but the business side wants a solution. I say we leave it
> like that. I don't want to change the workflow to check is the user id is
> still valid/
> 
> Thanks.
> 
> Claude
> Health Canada
> 4.7 (Enterprise)
> 
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-- 
Susan R. Keohan
SAP Workflow Developer
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
781-981-3561
keohan at ll.mit.edu