Passing Values from the WF back to the triggering CIC front Office Process

[Rivera, Raul]

This is a Workflow (WF) to Customer Interaction Centre (CIC) binding
question.

 

We have a design scenario where a CIC Front Office Process (FOP)
triggers a WF by passing Object 1. The WF then executes several
background steps, changes Object 1 and might possibly create Object 2 on
certain conditions.  We are wondering whether there's a way for the WF
to pass something back (objects 1 & 2 in this case) to the subsequent
CIC FOP step.

 

Does anybody have a similar experience? How was it implemented?

 

Thanks,

Raul

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