Handling ad hoc notifications

[Hilsbos, Margaret A]

Hello all,

I was hoping someone could help me with the best way to handle this requirement.  We have a workflow where the users want to be able to specify a list of "interested users" that should be notified at each subsequent step of the process (approval, processing).  Currently, they are using a LotusNotes-based web site for this process, and they can access a pulldown to select users to add to the "notify" list.  I believe that they can do this at any stage of the request until it is closed, so that for example, if Mary Jones is added to the list after approval but before processing, Mary will be included in the recipients of a notification upon completion of the processing step.  This is a feature the users don't want to lose when moving to an SAP-based workflow.

The workflow uses a start form and form steps to document the request, approval or rejection, and processing results.  We need the ability for the requester to add user names to the notify list when initiating the form, and also (hopefully) to access the workflow ad hoc before it is complete to add to the notify list.  The notification is only to tell the recipient that the step was completed.

We are on a WAS 6.20 but may also need to implement this in a 4.6C system.

I have thought of a few possible ways that might handle this but they all seem convoluted.  It seems like this would not be an unusual requirement so I'm wondering a) am I missing something obvious or b) how have other folks solved this?

Thanks for any help you can give!

Margaret Hilsbos
(215) 299-5630

Day & Zimmermann