Delay in delivering workitems

[Soady, Phil]

perhaps a 4th time might help ?

Phil Soady 
Senior Consultant 
Business Technologies 
SAP Australia 
M  +61 (0) 412 213 079 
E  phil.soady at sap.com <mailto:phil.soady at sap.com>  

 


________________________________

	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]
On Behalf Of Murali.Manohar-EXT at JCI.COM
	Sent: Tuesday,11 January 2005 10:22 AM
	To: SAP-WUG at MITVMA.MIT.EDU
	Cc: sap-wug at MITVMA.MIT.EDU; owner-sap-wug at MITVMA.MIT.EDU
	Subject: Re: Delay in delivering workitems
	
	

	Could be run time buffer problem - Next time you get into this
situation try transaction SWU_OBUF and make sure you click on the "Sync
/ Refresh" button at least 3 times. 
	
	Regards
	
	Murali Manohar | muralimano at yahoo.com 
	
	
	
	allan.spoolder at siemens.com 
Sent by: Owner-SAP-WUG at MITVMA.MIT.EDU 

12/03/2004 07:12 AM 
Please respond to SAP-WUG 

        
        To:        SAP-WUG at MITVMA.MIT.EDU 
        cc:         
        Subject:        Re: Delay in delivering workitems



	This was my thought originally as well, and I have experienced
liars in
	the past.
	The thing is I managed to reproduce the problem, which makes me
think
	that it may be true.
	
	
	
	-----Original Message-----
	From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On
Behalf Of
	Alon Raskin
	Sent: Friday, December 03, 2004 12:40 PM
	To: SAP-WUG at MITVMA.MIT.EDU
	Subject: Re: Delay in delivering workitems
	
	Now now now Richard... So cynical.... 
	
	:-) 
	
	
	Alon Raskin
	e: araskin at 3i-consulting.com
	w: http://www.3i-consulting.com
	
	-----Original Message-----
	From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On
Behalf Of
	Richard Marut
	Sent: 03 December 2004 06:38
	To: SAP-WUG at MITVMA.MIT.EDU
	Subject: Re: Delay in delivering workitems
	
	And not only are they liars, but the story will be different
each time
	they explain it to you.
	
	Richard...
	
	-----Original Message-----
	From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU] On
Behalf Of
	Kjetil Kilhavn
	Sent: Friday, December 03, 2004 4:58 AM
	To: SAP-WUG at MITVMA.MIT.EDU
	Subject: Re: Delay in delivering workitems
	
	>From past experience I would say that the probability that the
user is
	wrong is far higher than the probability that the system screwed
up
	delivery, in particular if the technical workflow log does not
indicate
	any problems. Users are notorious liers - always be skeptical of
them
	:-)
	
	I have had users saying that they did not approve documents even
when
	they see logs with their user name - until they realize that if
that is
	true the only explanation is that they have told someone their
	password...
	--
	Kjetil Kilhavn
	
	
	
	
	
	                   Spoolder Allan
	                   <allan.spoolder at siem        To:
	SAP-WUG at MITVMA.MIT.EDU
	                   ens.com>                    cc:     (bcc:
Kjetil
	Kilhavn)
	                   Sent by: SAP                Subject:
Delay in
	delivering workitems
	                   Workflow
	                   <Owner-SAP-WUG at MITVM
	                   A.MIT.EDU>
	
	
	                   02.12.2004 21:35
	                   Please respond to
	                   "SAP Workflow Users'
	                   Group"
	
	
	
	
	
	
	Hi All,
	
	I have a situation where a user complained that they did not
receive a
	certain workitem.
	On investigating this I discovered that the workitem in question
had
	been reserved 1 day after creation, but the user claims that it
was not
	in his inbox on the day that it was actually created.
	
	The scenario is as follows:
	A quality notification is created, at which point my WF is
triggered,
	and a workitem (CHANGE Notification) is sent to a group of
users.
	
	In the meantime, I have managed to reproduce this problem on our
	development system, but only one time.
	In the WF log I couldn't see any problems. WF
started.......agents
	determined..........workitem status READY, but the workitem was
not in
	my inbox after a refresh.
	I continued processing the Notification in QM02, and then the
workitem
	appeared in my inbox.
	
	Is it possible that there can be delays in delivering workitems
to
	agents?
	
	Kind Regards,
	Allan
	
	
	
	
	
	
	
-------------------------------------------------------------------
	The information contained in this message may be CONFIDENTIAL
and is
	intended for the addressee only. Any unauthorised use,
dissemination of
	the information or copying of this message is prohibited. If you
are not
	the addressee, please notify the sender immediately by return
e-mail and
	delete this message.
	Thank you.
	
	

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20050114/6e556a1d/attachment.htm