Raising status event in CRM System

[Svanikier, Helena]

Hi Mike

I've checked the status object type. 'COH' is the one used.

Thanks
Helena

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Michael Pokraka
Sent: Donnerstag, 6.Januar 2005 11:55
To: SAP Workflow Users' Group
Subject: Re: Raising status event in CRM System


Hi Helena, 
I've argued with CRM's statuses before. Check table CRM_JSTO and
CRM_JEST to
verify the status object types. 
Cheers
Mike

--- "Svanikier, Helena" <helena.svanikier at sap.com> wrote:

> Hi all
> 
> Has anyone ever tried to raise an event through the status event
> customizing in a CRM system?
> This is what I've done so far:
> I created a subtype of the business object type BUS2000125 (CRM Task)
> with a new event 'completed'.
> I then delegated the object type BUS2000125 to my new ZBUS200125.
> I mantained the customizing for event creation through status
management
> in transaction BSVW. I chose to maintain customer settings, entered
the
> status object type 'COH' , the relevant status profile, the object
type
> 'BUS2000125'  and the new event 'completed'. I also maintained the
> status restriction with one status from the status profile.
> 
> When I try to trigger the event by changing the status of my CRM-Task
to
> the status that was entered in the status restriction area nothing
> happens. The only thing showing  up in the event log is
> BUS2000108.created (CRM Lead) each time I set a status... I have even
> tried change my customizing to raise the event for the Business object
> BUS2000108, just in case... but to no avail.
> 
> Am I missing something obvious in CRM? I am quite sure the same type
of
> customizing works in an R/3 System.
> 
> Thanks for your help.
> 
> Regards
> 
> Helena Svanikier
> Workflow consultant SAP Switzerland
> 
> > _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
> 

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