Strange Deadline Problems

[Sue Keohan]

Hi Mike,
Well, sorry that wasn't your problem.  But hopefully someone else won't 
make the same mistake I did.

Cheers,
Sue

Mike.Nickson at bhint.com wrote:

>
> Sue
>
> Thanks for the response, but this is not the case here as the SWWWDHEX 
> job has continued to run as scheduled.
>
> Mike
>
>
>
>
> 	*"Susan R. Keohan" <keohan at ll.mit.edu>*
> Sent by: sap-wug-bounces at mit.edu
>
> 07/12/2005 21:50
> Please respond to "SAP Workflow Users' Group"
>
> 	       
>         To:        "SAP Workflow Users' Group" <sap-wug at mit.edu>
>         cc:        
>         Subject:        Re: Strange Deadline Problems
>
>
>
>
> Mike,
>
> Check how RSWWDHEX was running.  We had an issue where the job stopped 
> resubmitting itself due to
> system contraints.  Then it did not run for several months... When we 
> realized that RSWWDHEX was not
> running, we kicked it off (NOTE TO ALL< YOU PROBABLY DON"T WANT TO DO 
> THIS).  All the deadline
> messages that had been waiting in the queue got sent.
>
> There is an OSS Note to get around this kind of scheduling conflict, 
> but I forget the #.
>
> Cheers
> Sue
>
> Mike.Nickson at bhint.com wrote:
>
> >
> > We are suddenly experiencing strange deadline problems here where
> > deadlines are being invoked for workflows that have completed.
> >
> > In our leave request workflow, we generate an email reminder if the
> > employee's line manager has not actioned the workitem within 5 days, 
> and
> > if unactioned after 15 days then we generate a second email.
> >
> > We have instances of a leave request workflow that has been authorised
> > and the workflow has completed within the 5 days without any deadlines
> > being invoked.
> >
> > Inexplicably the deadline emails (both 5 and 15 days) were generated
> > last night . . . . even though the workflow completed on the 14th
> > November !
> >
> > I see that there is an entry in SWWWIDEADL for the workitem, and
> > presumably it is this that is being picked up by RSWWDHEX.
> >
> > I would expect that the SWWWIDEADL entry for a workitem would be 
> removed
> > when a workflow completes, but this does not seem to be the case.
> >
> > Any one experienced this type of phenomena before ?
> >
> > Yours Confusedly.
> >
> > Mike
> >
> > SAP HR version 4.70 level 43
> >
> >
> > ------------------------------------------------------------------------
> >
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> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>
> -- 
> Susan R. Keohan
> SAP Workflow Developer
> MIT Lincoln Laboratory
> 244 Wood Street
> LI-200
> Lexington, MA. 02420
> 781-981-3561
> keohan at ll.mit.edu
> _______________________________________________
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